The payment tab is hidden and to find it, you need to click on the pull-down menu on the right side and click on payments.
Processing the payment is easy. Just type in the credit card information of the customer on the blank fields and click on the Submit button.
The receipt number will appear and you need to ask the customer to take note of the details and you need to paste it on your notes for documentation. Should there be an error, just try processing the payment again and double check the credit card number. If the payment is not accepted by the system, ask the customer for another credit card.
Now that we know how to process the payment, let's talk about the details that you need to know about credit cards.
Credit Card Number (13 TO 16 DIGITS)
Expiration Month and
Expiration Year - details are printed on the card
CVC (*three digit number on the back of the card)
Visa, MasterCard or Diners Club would have a
3-digit CVV (Customer Verification Value) at the back of the card
American Express would have the 4-digit CID (Confidential Identifier Number) printed above the account number on the face of the card.
Payment Amount - this can be more or less than the customer’s current balance as some customers may want to make advance payments or are paying as part of a PTP.